Our stay at Kyoto Gion U-Bell Hotel was overall very good! The staff were extremely friendly, spoke great English, and the rooms were spacious, well-equipped, and spotlessly clean. Towels and trash bins are replaced daily if left in the hallway, but full room service is only provided from the fourth day onward. The location is also super convenient, with a 24/7 Lawson convenience store right across the street. However, there is one major downside—though it’s not really the hotel’s fault. The surrounding streets are full of people at night trying to lure you into shady services, from suspicious massages to hostess bars and more. The moment you step outside (or return), someone will approach you within seconds, which is both annoying and uncomfortable. Once, a guy even followed me into the hotel lobby after I unlocked the entrance door, and I couldn’t see any staff at the reception at that moment. Despite this, I would still consider staying here again, especially with friends. But I wouldn’t book it for a family trip due to the sketchy nighttime surroundings.
Adam
Şubat 2025
The Ubell is a small hotel in a great location in Gion. The rooms are modern, clean and comfortable. There are many restaurants close by and it’s not far to the metro. It is close to several popular sites and we found it a really good location to explore Kyoto from. Our favourite restaurant that we found was just up the road called Teppenyaki Manryu is definitely worth a visit. We went twice and absolutely loved the food, relaxed vive and friendly service. We needed to book though because it only seats 12.
Lynda
Nisan 2025
We recently stayed at this hotel during our visit to Kyoto, and overall, it was a pleasant experience. The room was smaller compared to our other accommodations in Japan. We had booked the standard twin room, and it still provided enough space for us to comfortably open our suitcases and have a seating area. The staff were always polite and eager to help with any request. One thing to note is that the hotel doesn’t offer luggage delivery, but there is a convenience store right across the street that does provide this service. We did read in a previous review about ladies outside the hotel promoting a club; we found this to be true but also harmless. It only happens on one side of the building, and they are usually in front of the club. If this bothers you, stick to the main road near the convenience store and you’ll be fine. The hotel's location is another plus—it’s close to several train stations, which makes it easy to get around, and it’s situated in Gion, on the quieter side. This makes it an ideal spot for those who want to enjoy the atmosphere of Gion without the crowds of tourists. Overall, we had a very nice stay.
Jeff
Kasım 2024
The hotel is located on a narrow but rather busy street in the Gion neighborhood, with a kombini (Lawson) just across the street and also several restaurants. It's also just about 5 minutes away the Gion-Shijo station (entrance 9 is the nearest one) which helps a lot when exploring the city. Also it's just 2 blocks away from the Shijo avenue which is a really vivid place with several stores and things to do. The hotel staff was really polite and helpful and also they had a really good english! They also provide lots of amenities in the front desk. The room is simply amazing. It is very spacious with an incredibly comfortable bed with high quality sheets and pillow, great lighting, with outlets both conventional and USB ones which was very handy. The room also had a 2 person sofa, a small table, a desk with a chair and a small fridge. They also provide slippers and pajamas for you to use. The bathroom was decent sized with everything you need, a good shower on a bathtub, good quality shampoo, body and face soap. They room service works every day and they change towels, sheets and clean your room and the out the trash.
Adriano
Kasım 2024
BEST location: Small hotel with quiet rooms in the heart of Gion, the Geisha district, to many sights and restaurants, transportation to other major sights and to Kamo River, where one get away from crowds. Room amenities: fridge, bathtub, coffee/tea. Room cleaned every 4 days but towels and garbage changed everyday. No breakfast but there is a 24-hr Lawson’s convenience store right across, starbucks and tulley’s coffee shops that open 8/8:30 am atound the corner. Staff: very friendly. APP to translate is helpful.
Grace
Ekim 2024
Personel is very nice Location is in the center,room is big enough, beds and pillows are comforable,windows are noise cancelling. Market right in front of the hotel. Late check out is available for additional price
Zarina
Kasım 2024
location was perfect. quiet but near where all the action is. everything is walkable. we loved crossing over the bridge to Pontocho. there’s a Lawson convenience store directly across. there’s also a lot of good massages in the area. dining option was plentiful (check out Sui in Gion) room was slightly bigger than others I’ve stayed in. clean. i love that you can drink tap water in Kyoto
Tasha
Aralık 2023
Mm-2022
Temmuz 2023
The staff were very helpful, the room was exceptionally clean and comfortable. It was also very quiet and located close to bus stops and plenty of restaurants. I also liked that they didn’t service the room, and you received clean towels each day.
Mio
Ekim 2024
The best hotel we stayed at in Japan! The room was great, very spacious. The staff were very helpful and the location is fantastic!
Daniela
Nisan 2024
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